Conference Schedule

Select each individual course to be taken to the session descriptions. - Session information will be available soon! *Note: the schedule is subject to change

Sunday, April 28th
Time Title Speaker(s) Category Audience
9:30p - 4:30p Achieve connections, Build loyalty, Conquer storytelling | a guest experience workshop
4:00p - 8:00p Vendor Move In

Monday, April 29th
Time Title Speaker(s) Category Audience
7:30a Registration Opens   
8:00a - 9:30a Breakfast Available   
8:30a - 9:15a Opening Roundtables Facilitated by Durk Johnson ALL PM & RBO
9:15a - 9:30a Welcome & President Message

Brian Olson, President
Beachcomber Vacation Homes

9:30a - 10:30a Opening Keynote: Abandon Boring and be Unforgettable  Tyann Marcink, Touch stay Marketing PM & RBO
10:30a - 10:45a Break with Vendors   
10:45a - 11:45a Housekeeping Certification Durk Johnson Housekeeping PM
Direct Bookings Are Not Just for Past Guests: How to Get New Guests to Book Direct Jenn Boyles, Direct Booking Success Marketing PM & RBO

Building a Local Advocacy Alliance. Leveraging Community to Save Your Industry and Grow Your Business.

Nicole Twigg, Kiwanda Coastal Properties; Kevin Jones, Curate Telluride

Advocacy PM & RBO
Unlocking the Secrets: Trust Accounting's Power in Vacation Rentals! Mark Ritter, LiveRez  Accounting PM
11:45a - 1:00p Lunch   
BIG Announcement  
1:00p - 1:45p    Housekeeping Certification   Housekeeping PM
Balancing your Job Roles and Your Passion Ali Cammelletti, Spark your mindset; Jennifer Mucha, Arrived, Heidie Henricksen; Sandie Dodson, Beachcomber Vacation Homes HR PM & RBO
Selling & Rejoining Industry Kevin Jones, Curate Telluride Business PM
Unlock Online Success: The Hierarchy of Marketing Needs for Vacation Rental Property Managers Lauren Widmaier, Studio82 Digital Marketing PM & RBO
Grassroots Owner Acquisition Kate Barnett, LiveRez, Brian Olson, Beachcomber Vacation homes & Kate Kirschner, LiveRez Owner Relations PM
1:45p - 2:00p Break   
2:00p - 3:00p   Housekeeping Certification  Durk Johnson Housekeeping PM
Managing Loss  Nick Massey, Proper Insurance Insurance PM & RBO
Brand Equity FTW - How to Structure your Resources and Differentiate to Stay Ahead without Cutting your Marketing Budget Tera Lorimer, Luxury Getaways; Shaina Anderegg, Build Up Bookings; Rebecca Lombardo, Rebecca Lombardo Agency  Marketing PM

Leveraging AI in STR: A Fundamentals Session with Bart Sobies

Bart Sobies, Tech PM
*2:00p - 2:30p Pets are the New Kids: Welcoming Them Drives Leasing Success Victoria Cowart, Petscreening Other PM & RBO
*2:45p - 3:15p Timing is Everything: How Providing Guest Information in the Right Way at the Right Time Nars Krishnamachari, RueBaRue  Tech PM & RBO?
3:00p - 3:30p Break   
3:30p - 4:15p    Housekeeping Certification Durk Johnson Housekeeping PM
Driving Guest Loyalty Joy Ritter, sojo; Bernardo De Lucia, Homes & Villas by Marriott Bonvoy; Ashley Ching, Inhaven; Rachel Alday, Abode Luxury Rentals  Guest Services PM
Uncovering the Latest Data Trends to Boost Bookings and Profits this Summer Ashley Zucco, Beyond Rev Management PM & RBO
Using your Safety Program to Attract New Guests & Owners Justin Ford, Breezeway; Dana Moraru, Tahoe Signature Properties  Insurance PM
Serenity NOW! Stacy Wesson, Cascara Vacation Rentals Self Care PM & RBO
4:15p - 4:30p Break   
4:30p - 5:30p  Housekeeping Certification Durk Johnson   PM
The Growth Blueprint: Proven Inventory Growth Techniques from Leading VRM Brooke Pfautz, Vintory; Justin Clarkston, Family Time Vacation Rentals; Mark Tolan, Seaside Vacation Rentals; Dana Moraru, Tahoe Signature Properties; Jennifer Mucha, Arrived  Owner Relations PM
The Hardest Thing: Every Companies' Biggest Challenge... It's People Steve Trover, Better Talent HR PM
*4:30p - 5:15p Don't Sell a vacation - Sell an Experience! Manage your Listings More Effectively to Increase Bookings Kate Kirschner, LiveRez Marketing PM & RBO
4:45p - 5:15p Spring Break Review and Summer Forecasting Tabatha Wild, Key Data Dashboard Rev Management PM & RBO
5:30p - 7:30p Networking Reception   
 Tuesday, April 30th    
Time Title Speaker(s) Category Audience
 7:30a Registration Opens    
 8:00a - 9:00a Breakfast    
8:45a - 9:00a Welcome & President Message

Matt Tesdall, Vice President
Sisters Vacation Rentals LLC

 9:15a - 10:15a Evolve or Die: Keys for Success in the Short-Term Rental Industry David Angotti, Guesty  Marketing  
10:15a - 10:30a Break   
10:30a - 12:00p  Crafting a Compelling Total Compensation Strategy: Engage, Retain, Succeed Sue Jones, HR4VR; Catherine Ratcliffe, HR4VR; Melinda Van Buren, HR4VR HR PM
10:30a - 11:30a

Advocacy Basics

Scott Leggat, InhabitIQ

Advocacy PM & RBO
*10:30a - 11:00a The Owner: Expectations, Challenges and Opportunities Tommy Ciaccio, Avantio Owner Relations PM
*10:30a - 11:00a Top 10 Ways to Enhance your Direct Booking Website Lauren Bowling, ICND Marketing PM & RBO
*11:15a - 12:00p OSHA Requirements Durk Johnson Housekeeping RBO
*11:15a - 12:00p From Reactive to Proactive: Turning STR Advocacy Into a Winning Strategy Nick Massey, Proper Insurance &
Dana Lubner, Rent Responsibly
Insurance & Advocacy RBO & PM
12:15p - 1:45p  Lunch   
Sponsor Spotlight   
1:45p - 2:45p Afternoon Keynote: Guest Services  Dave Murray, The DiJulius Group  Guest Services RBO & PM 
2:45p - 3:00p Break   
3:00p - 4:00p     The Service Recovery Paradox in STRI Management Catrina Wakefield & Steve Schwab, Casago Guest Services PM
Lessons Learned: What I Wish I'd known When Starting my Vacation Rental Business Rhiannon Chavez, Breezeway; Brian Olson, Beachcomber; Tera Lorimer, Luxury Getaways; Matt Tesdall, Family Time Vacation Rentals.  Business PM
Destination Branded Design Paula Oblen, Hotelements, Inc Design PM & RBO
Thinking Outside the Box: Add Value by Taking Hospitality Beyond your walls Michelle Loney, Xplorie Marketing PM
4:00p - 4:30p Break   
4:00p - 5:30p Doing a Safety & Risk Review of a Rental Property *Limited to 12 people Justin Ford, Breezeway  Safety PM
4:30p - 5:30p     Bad Stays & Bourbon Chasers: Your Worst Guest Stories Amanda Martins, Safely  Insurance PM & RBO
AI-first World: Preparing VRMs for What's Next Braeden Flaherty, Aidaptive Tech PM & RBO
How to videos and peer feedback on photos Tyann Marcink, Touchstay Marketing PM & RBO
Housekeeping Olympics   Housekeeping PM & RBO
*4:45p - 5:15p How to apply what you have learned Stacy Wesson, Cascara Vacation Rentals Other PM & RBO
4:00p - 6:00p Vendor move out   
6:30p Conference end