Conference Schedule

Select each individual course to be taken to the session descriptions. - Session information will be available soon! *Note: the schedule is subject to change

Sunday, April 28th
Time Title Speaker(s) Category Audience
4:00p - 8:00p Vendor Move In

Monday, April 29th
Time Title Speaker(s) Category Audience
7:30a Registration Opens   
8:00a - 9:30a Breakfast Available   
8:30a - 9:30a Opening Roundtables Facilitated by Durk Johnson, Seabrook Hospitality ALL PM & RBO
9:30a - 10:30a Opening Keynote: Abandon Boring and be Unforgettable  Tyann Marcink, Touch stay Marketing PM & RBO
10:30a - 10:45a Break with Vendors   
10:45a - 11:45a Housekeeping Certification Durk Johnson, Seabrook Hospitality Housekeeping PM
Direct Bookings Are Not Just for Past Guests: How to Get New Guests to Book Direct Jenn Boyles, Direct Booking Success Marketing PM & RBO
Advocacy Basics Scott Leggat, InhabitIQ Advocacy PM & RBO
Unlocking the Secrets: Trust Accounting's Power in Vacation Rentals! Mark Ritter, LiveRez  Accounting PM
11:45a - 1:00p Lunch   
Business Meeting   
1:00p - 1:45p    Housekeeping Certification   Housekeeping PM
Balancing your Job Roles and Your Passion Ali Cammelletti, Spark your mindset; Jennifer Mucha, Arrived, Heidie Henricksen; Sandie Dodson, Beachcomber Vacation Homes HR PM & RBO
Selling & Rejoining Industry Kevin Jones, Currate Telluride Business PM
Unlock Online Success: The Hierarchy of Marketing Needs for Vacation Rental Property Managers Lauren Widmaier, Studio82 Digital Marketing PM & RBO
Grassroots Owner Acquisition Alonda Miller, LIveRez, Brian Olson, Beachcomber Vacation homes & Kate Kirschner, Beyond Owner Relations PM
1:45p - 2:00p Break   
2:00p - 3:00p   Housekeeping Certification  Durk Johnson, Seabrook Hospitality Housekeeping PM
Managing Loss  Nick Massey, Proper Insurance Insurance PM & RBO
Brand Equity FTW - How to Structure your Resources and Differentiate to Stay Ahead without Cutting your Marketing Budget Tera Lorimer, Luxury Getaways; Shaina Anderegg, Build Up Bookings; Rebecca Lombardo, Rebecca Lombardo Agency  Marketing PM
AI Panel TBD Tech PM
*2:00p - 2:30p Pets are the New Kids: Welcoming Them Drives Leasing Success Victoria Cowart, Petscreening Other PM & RBO
*2:45p - 3:15p Timing is Everything: How Providing Guest Information in the Right Way at the Right Time Nars Krishnamachari, RueBaRue  Tech PM & RBO?
3:00p - 3:30p Break   
3:30p - 4:15p    Housekeeping Certification  Durk Johnson, Seabrook Hospitality Housekeeping PM
Customer Loyalty   Guest Services PM
Uncovering the Latest Data Trends to Boost Bookings and Profits this Summer Asley Zucco, Beyond Pricing Rev Management PM & RBO
Using your Safety Program to Attract New Guests & Owners Justin Ford, Breezeway; Dana Moraru, Tahoe Signature Properties  Insurance PM
4:15p - 4:30p Break   
4:30p - 5:30p  Housekeeping Certification  Durk Johnson, Seabrook Hospitality   PM
The Growth Blueprint: Proven Inventory Growth Techniques from Leading VRM Brooke Pfautz, Vintory; Justin Clarkston, Family Time Vacation Rentals; Mark Tolan, Seaside Vacation Rentals; Dana Moraru, Tahoe Signature Properties; Jennifer Mucha, Arrived  Owner Relations PM
Finding Good Staff Steve Trover, Better Talent HR PM
*4:30p - 5:15p Don't Sell a vacation - Sell an Experience! Manage your Listings More Effectively to Increase Bookings Katrina Montgomery, LiveRez  Marketing PM & RBO
4:45p - 5:15p Spring Break Review and Summer Forecasting  Tabatha Wild, Key Data Dashboard Rev Management PM & RBO
5:30p - 7:30p Networking Reception   
 Tuesday, April 30th    
Time Title Speaker(s) Category Audience
 7:30a Registration Opens    
 8:00a - 9:00a Breakfast    
 9:15a - 10:15a Evolve or Die: Keys for Success in the Short-Term Rental Industry  David Angotti, Guesty  Marketing  
10:15a - 10:30a Break   
10:30a - 12:00p  HR Workshop  Sue Jones, HR4VR HR PM
Building Local Alliance  Nicole Twigg, Kiwanda Coastal Properties; Kevin Jones, Currate Telluride Advocacy PM & RBO
*10:30a - 11:00a The Owner: Expectations, Challenges and Opportunities Tommy Ciaccio, Avantio Owner Relations PM
*10:30a - 11:00a Top 10 Ways to Enhance your Direct Booking Website  Lauren Bowling, ICND Marketing PM & RBO
*11:15a - 12:00p OSHA Requirements  Durk Johnson, Seabrook Hospitality Housekeeping RBO
*11:15a - 12:00p Fighting Insurance Regulations  Nick Massey, Proper Insurance Insurance & Advocacy RBO & PM
12:15p - 1:45p  Lunch   
Sponsor Spotlight   
1:45p - 2:45p Afternoon Keynote  Dave Murray, The DiJulius Group    
2:45p - 3:00p Break   
3:00p - 4:00p     The Service Recovery Paradox in STRI Management Catrina Wakefield & Steve Schwab, Casago Guest Services PM
Lessons Learned: What I Wish I'd known When Starting my Vacation Rental Business Rhiannon Chavez, Breezeway; Brian Olson, Beachcomber; Tera Lorimer, Luxury Getaways; Matt Tesdall, Family Time Vacation Rentals.  Business PM
Destination Branded Design Paula Oblen, Luxury Vacation Property Expert & Interior Designer Design PM & RBO
Thinking Outside the Box: Add Value by Taking Hospitality Beyond your walls Michelle Loney, Xplorie Marketing PM
4:00p - 4:30p Break   
4:00p - 5:30p Doing a Safety & Risk Review of a Rental Property *Limited to 12 people Justin Ford, Breezeway  Safety PM
4:30p - 5:30p     Bad Stays & Bourbon Chasers: Your Worst Guest Stories Amanda Martins, Safely  Insurance PM & RBO
AI-first World: Preparing VRMs for What's Next Braeden Flaherty, Aidaptive Tech PM & RBO
How to videos and peer feedback on photos  Tyann Marcink, Touchstay Marketing PM & RBO
Housekeeping Olympics   Housekeeping PM & RBO
*4:45p - 5:15p How to apply what you have learned Stacy Wesson, Cascara Vacation Rentals Other PM & RBO
4:00p - 6:00p Vendor move out   
6:30p Conference end